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Help Center

Find answers to common questions and learn how to get the most out of License Verify.

Getting Started

Get an API key and run your first verification

Account & Billing

Manage your subscription and payments

Alerts & Notifications

Configure how you receive alerts

Integrations

Connect with the public API and signed webhooks

Frequently Asked Questions

How do I get an API key?

After creating a free account, open your dashboard and generate a key under "API Keys". Each key is prefixed sk_live_ and authenticates requests via the Authorization: Bearer header. You can create, rename, and revoke keys at any time.

How do I verify a license?

Send a GET request to /api/v1/verify with profession, state, and license_number query parameters and your sk_live_ key in the Authorization header. The response returns the license status (active, expired, suspended, not_found, or not_supported) along with the expiry date and holder name when the source board provides them.

What notification channels are supported?

Email is supported on all plans. License monitors also deliver HMAC-signed webhooks to your own endpoint - add and test them under Dashboard > Webhooks.

How fresh are the results?

Verifications are cache-first. When we hold a recent canonical record within its freshness window (30 days for medical, 14 days for nursing, 7 days for contractor) we return it in well under a second; otherwise we fetch live from the source board. Every response includes last_verified_at and cache_age_hours so you know exactly how current the data is.

How many requests can I make?

The free tier includes 500 requests per month. Developer ($29/mo) includes 5,000, Growth ($99/mo) includes 25,000, Scale ($349/mo) includes 150,000, and Enterprise is unlimited with an SLA. Successful lookups count toward your quota whether or not the license is found - you pay for lookups, not outcomes.

How do I upgrade my plan?

Visit the Upgrade page from your dashboard or settings. Stripe handles the upgrade flow and prorates the difference for the remainder of your billing cycle.

Still need help?

Our support team is here to help you with any questions or issues.

Contact Support